Frequently Asked Questions

Our shipping facilities are located in Mississauga, Ontario for Canadian and USA addresses. Prints are shipped via Canada Post in Canada, and UPS in the USA. There are no customs fees or cross-border duties to worry about.

Prints are shipped in rigid cardboard protective poster tubes to avoid damage. Canvas art, wood mounts, custom frames, and other larger items are shipped flat, usually with UPS or Canada Post. You can also pickup your order if you are in the Mississauga area. You can make this selection in the shopping cart. Please wait for us to email you that your order is ready before coming to pickup to avoid disappointment.

Most artwork in our collection is available as an art print (paper), stretched canvas with either a black or white edge, canvas wrap, unstretched canvas, wood mount (Plak, Flush, and Float), or with custom framing. All of our product options are manufactured in-house at our Mississauga, Ontario facility. Not all options are available for every image. Check the product page for the full list of available formats.

Sizes vary by image. Each product page shows the available size range for that specific artwork. As a general guide, prints are available from a minimum of 6 inches on any side up to the shipping maximum for that image's proportions. For very large prints, one dimension can reach up to 40 inches. If you are uploading your own photo, our print size calculator reads your image in your browser and shows the largest size it supports. If you're unsure what size will work, feel free to contact us.

Yes. If an image is listed on our site, it is in stock and available to order. We do not display out-of-stock items.

We offer a 30-day satisfaction guarantee. Think of it as a 30-day in-home trial. If the artwork doesn't work in your space for any reason, return it within 30 days of delivery for a full refund. No return authorization number required. Just repackage it and ship it back to us at our Mississauga address. Once received and inspected we'll refund via your original payment method.

Items must be in their original packaging and undamaged. If your order arrived damaged or has a workmanship defect, please contact us. That's our issue to resolve at no cost to you. For returns from the USA, please contact us first as arrangements vary by location and product type.

Full details on our Return & Guarantee Policy page.

Please see our Privacy Policy page for more info.

There is only one place on the planet to get real, valid artGalore.ca coupons, and it is found here.

A mat frames the artwork with breathing room and lifts it off the glass. A few rules of thumb solve most matting decisions:

• Go wider than feels natural. A 3 to 4 inch mat reads calm and gallery-like, while a thin mat can look cramped.
• Let the art lead. A plain white or soft off-white mat is the safe, timeless choice. Use warm off-white for classic and landscape work, and bright white for modern, high-contrast pieces.
• Don't match the mat to the boldest colour in the print. That pulls the eye to the border instead of the art.

If you would rather not guess, order the piece with custom framing and we will mat it to suit, or contact us with the piece and we will suggest a mat colour and border width.

We print on calibrated, professional equipment and aim for a faithful, gallery-quality match to the original artwork. Screens vary, and phones and monitors are backlit and often more saturated than paper or canvas, so a print can look slightly softer or warmer than a bright screen. That is normal.

If a piece arrives and the colour genuinely looks wrong to you, it is covered by our 30-day satisfaction guarantee: contact us with a photo and we will reprint or refund it at no cost to you.

If you have another question not covered here, or have a suggestion for something that should be included in our FAQ, please send us a message and we'll get back to you within 1 business day.