FAQ - Frequently Asked Questions

Shipping is a $9.95 flat rate to anywhere in Canada or the USA. Shipping is free for orders totaling more than $139 CAD. The free shipping rate is automatically adjusted in your cart during checkout. We ship within Canada (all provinces and territories) as well as to the USA. We don't ship outside these two countries because shipping is just too expensive, you would be better off trying to source something locally.

Your Photo Uploads

Art Prints: 24-72 hours
Unstretched Canvas: 24-72 hours
Laminate: 24-72 hours
Stretched Canvas: 1 week
Wood Mounts: 1 week
Acrylic: 1-2 weeks
Metal: 1-2 weeks
Custom Framing: 2-3 weeks


Our Images

Art Prints & Posters: 24-72 hours
Unstretched Canvas: 24-72 hours
Stretched Canvas: 1 week
Wood Mounts: 1 week
Custom Framing: 2-3 weeks

Our shipping facilities are located in Mississauga, Ontario for Canadian and USA addresses. Prints are shipped via Canada Post in Canada, and UPS in the USA. There are no customs fees or cross-border duties to worry about.

Prints and laminates are shipped in rigid cardboard protective poster tubes to avoid damage. Canvas art, wood mounts, custom frames, and other larger items are shipped flat, usually with UPS or Canada Post. You can also pickup your order if you are in the Toronto area. You can make this selection in the shopping cart. Please wait for us to email you that your order is ready before coming to pickup to avoid disappointment.

Please see our Return Policy page for more info

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If you have another question not covered here, or have a suggestion for something that should be included in our FAQ, please email us using the 'Contact Us' button at the bottom of each page.